TSP Mobile 2.0.1

TSP Mobile is designed specifically for the employees of TSP, Inc. and its associated customers, offering a comprehensive solution for managing and dispatching field service teams efficiently, regardless of location.

Please note: This application is not affiliated with the Thrift Savings Plan.

• Facilitates the tracking of trip time and mileage, automatically integrating this data into the timesheet for enhanced accuracy.
• Provides 24/7 paging capabilities for both normal and high-priority dispatches. Users have the flexibility to determine the order and selection criteria for technicians based on workload, geographical location, and required skills.
• Features a comprehensive regional view for managing work schedules, time off, training sessions, and on-call assignments during regular hours, after hours, and on weekends.
• Enables tailored service levels for each client, allowing for effective management of SLAs and surpassing client expectations.
• Instant notifications empower technicians to accept or decline work assignments in real time, with established escalation pathways to on-call managers to ensure compliance with SLAs.
• Maintains continuous communication regarding request status to customers, keeping them informed of technician assignments, schedules, on-site arrival, work initiation, and completion.
• Offers audience-specific messaging capabilities, allowing targeted communication to individuals, groups, or the entire team as necessary.
• Tracks labor and expenses associated with any request or project for better financial oversight.
• Incorporates a complete preventive maintenance system that allows assignment of equipment to customers, scheduling of recurring maintenance tasks, and tracking of critical data points related to various devices.